A Comparative Analysis of Findings related to Burnout and Occupational Stress in Social Workers in Cyprus (Frederick University – Cyprus)
This session will focus on comparing findings in regards to the main factors leading to occupational stress and burnout in social workers employed in social welfare services (state services) and non-governmental services. The studies used qualitative methods (focus groups and interviews) to identify factors affecting work performance as well as possible causes of occupational stress and work burnout. Both studies focused on organizational characteristics as well as individual factors, which can have an impact on the social workers’ work performance.
Findings identify the common factors affecting work performance in both occupational settings such as, excessive workload, working overtime, dealing with role ambiguity/conflict and ethical dilemmas in the workplace, inadequate appreciation from the management, lack of support and guidance, lack of autonomy, complex responsibilities, lack of recognition and respect in their workplace, low self-confidence, low self-respect, and the feeling of rejection. Findings highlight the fact that awareness and understanding of the impact of occupational stress could be a primary focus of the prevention of burnout among professional Social Workers. In addition, findings suggest that the promotion of new knowledge and the development of new skills as well as the improvement of self-criticism and self-knowledge should be part of continuous education programs for social workers.
To become familiar with the main stress factors having an impact on occupational performance for social workers in Cyprus.
To learn the different individual and organizational factors having an impact on work performance in social work settings in Cyprus, such as social welfare systems and non-governmental organizations.
To learn different methods of preventing and coping with occupational stress and burnout symptoms in Social Workers employed in both settings.