Frequently Asked Questions

For Technical Support, please email info@globalsocialwelfaresummit.com

For general questions about content, CE credits or other information about the Digital Summit, please contact us also at info@globalsocialwelfaresummit.com.

For organizations interested in working with us for continuing education credits for your members or group discount rates, please contact Deona Hooper at deona@socialworkhelper.com

The Global Social Welfare Digital Summit 2020 will take place in “real time” live via the Global Social Welfare Digital Summit 2020 website. Registered participants will be able to access and attend the summit using a computer, tablet or mobile device with Internet access. You will not need to download anything in order to stream sessions on your device (see Technical Requirements).

1. Who is hosting the Global Social Welfare Digital Summit 2020 (GSWDS2019)?

Social Work Helper, PBC (SWHelper) www.swhelper.org

2. Do I have to be a social worker to attend or present at GSWDS2020?

No, this Summit is for all helping professions both domestic and abroad. You can submit a proposal to present using this link: https://www.globalsocialwelfaresummit.com/call-for-proposals/

3. Where will the Global Social Welfare Digital Summit take place?

This conference is a virtual conference which means it will take place online in “real time,” live through the Internet. As a result, you do not have to travel or get hotel accommodations. You can view the Summit from the comfort of your home if you choose too.

4. When Will I get access to the conference website?

As soon as you choose your ticket option, you will be directed to create your user account on the Summit’s website. Once you complete payment using PayPal you will have full access to the conference website. You will have access to presentations and the program agenda information as it is updated on the conference website. If you are not able to view all the presentations during the 4 day conference, you will have 1 year access to view all playback videos and conference materials.

***Disclaimer: United States accreditation bodies will only allow live sessions for ceu credit.

5. What are the dates and times of GSWDS2020?

The Summit will begin on Tuesday February 25th – February 28th 2020 from 9:00AM (EST) to 5:00 PM (EST) each day.

6. Will I receive written confirmation of my registration?

Yes. Registrants will receive an email confirmation shortly after submitting their registration.

7. What types of sessions are included?

The Summit may include both plenary and concurrent sessions.

8. How will I receive my CE credit?

If you view a program live and in its entirety, you are entitled to receive CE credit and your certificate will indicate that CE was live. The playback of the live session which is posted immediately after the session has ended is not eligible for CEU credit.

After the session is complete, click and complete the program evaluation link for the sessions or plenaries you viewed. You can earn a total of 10 CEUS for the entire conference. However, there will be a specified number of CEUS issued each day.

In order to get the full 10 CEUS for the 4 Day conference, you will need to view at least 10 sessions live and fill out the program evaluation immediately after the live session.

With our CE partner/sponsor, CEU Creations, CEUs for the 2019 Summit was accredited by the Association of Social Work Boards (ASWB), California Board of Registered Nurses, and the Commission for Case Managers. We will be seeking accreditation for the same boards for the 2020 conference.

9. Are there Pre-Summit activities?

No, However, registrants will have immediate access to the Summit’s website, and we encouraged you to log in and become familiar with the site, its features and meet and network with participants across the world.

10. Is registration required?

Yes. Please see the Registration page

11. What if I cannot attend all of the live Forum events? Will I be able to view the presentation(s) at another time?

Yes. All sessions will be recorded and available on-demand following the live event. However, sessions watched using the playback feature will not be eligible for CEUS.

12. When will I receive login/password information?

After you enter your account registration information, you will be directed to Paypal to complete your registration process. Then, you will have access to your account.

13. Will handouts be provided?

Plenary and breakout session PowerPoint slides, handouts, and any other presentation materials will be posted and available for participants to download two weeks prior to the live conference.

14. How far ahead of time should we log in to a session?

All sessions will begin on time. At the beginning of each day, we recommend that you log in at least 10-15 minutes prior to the start time to double check your connection and sound.

15. Can I participate if I live outside of the United States?

You can participate from anywhere that has access to an internet connection.

16. Ticket Refund Policy?

All sales are final, no refunds and nontransferrable.

Contact us at info@globalsocialwelfaresummit.com for information on group rates.